Candy CW50-BP12307-S front-loading washing machine

Delivery

We deliver in France, Europe, and internationally. Preparation takes 1 to 3 business days; for bulky or heavy products, the lead time is specified on the product page.

• France – Standard: €7.99 (free on orders over €65)
• France – Express: €10.99
• European Union: €22.00
• International (United Kingdom, United States, Canada, Switzerland, Australia, Asia-Pacific…): €29.00
• Rest of the world: €39.00

The exact rate applicable to your order is displayed before payment. Any customs duties and import taxes are the responsibility of the recipient.

Bulky items and firewood

Certain products (firewood, furniture, heavy equipment) may have specific delivery conditions, which are indicated on their product page.

Damaged or missing packages

Please note any issues with the carrier and contact us within 48 hours: boishiverpro@gmail.com.

Pay by bank transfer

Bank transfer is a simple and secure payment method: you pay directly from your bank, without entering a card number on our site. Your order is reserved and will be shipped upon receipt and verification of your payment.

How it works

1. Place your order and choose "Bank transfer" at checkout.
2. Make a transfer for the exact amount of your order to the account below.
3. Indicate your order number as the payment reference.
4. Send us your proof of payment using the form at the bottom of this page.
5. We will verify receipt of funds, ship your package, and notify you by email with tracking information.

Bank details

Beneficiary: Bois Hiver
IBAN: FR081774801984NESTORWANKP09
BIC: DBLKFR22XXX
Reference to indicate: your order number

Your purchase in complete security

• Your data is protected: our shop operates on the Shopify platform with an encrypted connection (HTTPS). We never ask for your credit card number for a bank transfer.
• Verification of every payment: each transfer is manually checked before your order is shipped.
• Confirmation by email: you will receive an email upon receipt of your payment, and another upon shipment.
• Right of withdrawal: 14 days from receipt, according to our returns and refunds policy.
• A reachable team: have a question? Email us at boishiverpro@gmail.com; we will respond within 24 to 48 business hours.

Important: always verify that the IBAN indicated on this page matches the one in your order confirmation email. We will never ask you to change these details via phone or message.

International transfers may incur bank fees at your expense. Standard processing time: 1 to 3 business days within the SEPA zone, longer for international transfers.