Privacy Policy

Data Controller: HiverBois, 1 Quai Sud du Canal, 51150 Aÿ-Champagne — boishiverpro@gmail.com.

Collected Data

Identity, contact details, addresses, orders, browsing data (IP, cookies). Card data is processed solely by payment service providers.

Purposes

Order fulfillment and customer service (contract); accounting and fraud prevention (legal obligation); security and statistics (legitimate interest); marketing communications and non-essential cookies (consent).

Recipients

Shopify (platform, data processor), payment service providers, carriers. Transfers outside the EU are governed by standard contractual clauses.

Retention

Customers: business relationship + 3 years (prospecting); invoicing: 10 years; cookies: 13 months max.

Your Rights

Access, rectification, erasure, objection, restriction, portability: boishiverpro@gmail.com. Complaints can be filed with the CNIL (www.cnil.fr).